Privacy Policy

This Privacy Policy describes how Systems Integration (SMC-PVT) Limited ("we", "us", or "our") collects, uses, and protects your personal information when you interact with our website, products, and services. We are committed to transparency and compliance with the General Data Protection Regulation (GDPR) and other global privacy standards.

1. Information We Collect

We may collect the following categories of personal data:

• Contact information (name, email, phone number)
• Company and professional details
• Usage data (pages visited, actions taken, time spent)
• Technical data (browser, device type, IP address)
• Cookies and analytics identifiers (see our Cookie Policy)

2. How We Use Your Data

Your information is used to:

• Provide and manage our digital services
• Respond to inquiries and customer support requests
• Improve our website and product offerings
• Personalize your user experience
• Comply with legal and regulatory obligations

3. About Data Storage and Data Transfers

Your data is securely stored on servers located in regions that maintain adequate data protection laws. When data is transferred across borders, we use recognized legal mechanisms such as Standard Contractual Clauses (SCCs) to ensure compliance and safeguard your information. We retain your data only for as long as necessary for the purposes outlined in this policy.

4. About Cookies and Cookie Banners

We use cookies and similar technologies to enhance performance, analyze usage, and personalize content. A cookie consent banner appears when you first visit our website, allowing you to accept or reject non-essential cookies. Details on how cookies are used are available in our Cookie Policy.

5. Request Consent to Process Your Data

We process your personal data only after obtaining valid consent or when required for contractual or legal obligations. You may withdraw consent at any time by contacting us directly or adjusting your preferences via our cookie banner.

6. Get Consent for Your Marketing Campaigns

We send marketing communications (such as newsletters or event invitations) only to users who have opted in. You may unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting our support team.

7. Ensure Third-Party Apps are GDPR-Compliant

We partner only with third-party providers (such as analytics, CRM, or payment tools) that comply with GDPR and international data protection standards. Each partner undergoes a privacy and security review before integration.

8. Data Security

We use administrative, technical, and physical safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction. Access to your data is limited to authorized personnel only.

9. Your Rights Under GDPR

• Right to access and obtain a copy of your data
• Right to rectify inaccurate information
• Right to erasure (“right to be forgotten”)
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent at any time

10. Contact Us

For questions, data access requests, or complaints, contact us at: connect@systemsintegration.co.

Last updated: 12/18/2025